State Farm® Insurance Agent John Schragg

"I have had nothing, but issues with John Schragg and his team since the agent I signed with left there. I added a vehicle and had one removed and things really went South at that point. They could not get the correct drivers assigned to the proper vehicles. After multiple that was finally resolved, then the cost had nearly doubles what it was previously. They looked into that and found a mistake and "corrected" it, but my payment was still $200+ higher per month. After realizing they were not going to correct the pricing, I decided to switch to Progressive. Low and behold my price went down to a lesser cost than I was even paying before the add of the new vehicle. I then reached out to have my insurance cancelled in it's entirety and they were going to do that. Next thing I know I am being charged still several weeks later. I reach out and demand a refund and they do refund my money after a few days. Fast forward several 5 or so months know and I happen to see an $8 charge per month still coming out of my account and as I dig deeper I see it has been coming out since I cancelled. I reached out to them 5 days ago to ask them what is going on and three days later I get the response from John that he is looking into it. Well, here we are now two days after that and I have asked again what this is for with no response. My next coarse of action will be to contact the BBB as this is unacceptable! I have never worked with ANY business that cannot keep track of things and complete simple tasks in a timely manner. Update: Yes we did talk today, finally. The story I was given is that someone made a mistake and must have had 2 screens open and some how I was getting charged for someone else's insurance add on, for around 7 months now.... Hmmmm. Thanks for letting me know!"

"State Farm is a very good option in insurance.😊"

"Very friendly and always happy to help with insurance needs.."

"Not only has State Farm been good to me through getting my jeep fixed, but they have the best price around. I recently added a friend to my insurance as everywhere else wanted quite literally hundreds of dollars. They got him insurance for $70 a month. Sidney specially helped me with this and she was fantastic. Explained everything to me, the process we needed to go through and everything to get him insured. Sidney is amazing as well as the whole State Farm team. I won’t go anywhere else for insurance!"

"Kris was super helpful and saved me a great amount by switching me over from Progressive!"

"Great, efficient customer service. Helped me get the best rates effortlessly! I highly recommend."

"What a great service I received from Kris he helped me in many ways how to improve and protect my family at a great price couldn’t ask for a better agent , he took the time to explain and clarify every detail there was."

"I have had State Farm Insurance for years and the agents in our area were not so efficient as John Schragg’s staff at this location. I learned this when I moved to the Three Rivers area. They have been friendly and courteous with any situation that has come up. His staff is top notch and I’ve nothing but good things to say the way that this office has saved me hundreds of dollars and ALWAYS has treated us with such kindness and respect."

"Kris was very helpful in getting a new policy set up with them, after being with my previous insurance company for 16 years.... I was given a much lower rate. He took the time to explain anything I had questions on and look for all discount that could apply."

"Kristin at John Schrag is my go to whenever I need something done she pulls out all the stops to get me the best rate"

"I havent had insurance before on my own and they are the nicest people and care about you and your circumstances going on in your life. In the initial start of my insurance for my suv the agent even stopped by my apartment to have me sign something. They will go above and beyond to make you feel at ease with this part of your life. Thank you State Farm family."

"Uu"

"John and his team are the best! As new homeowners coming from out of state, we connected with John for Vehicle and Home Insurance. It has been one of the best decisions we’ve made. They make things simple and have excellent communication - guiding us through claims, staying in contact along the way, and even just reaching out on occasion to make sure we were happy and have all of our questions answered. I can’t express how thankful we are to have selected John as our agent. 10/10 would recommend to anyone looking for a great agent!"

"Honestly amazing I had some insurance problems with my last place, But State Farm was very informative, Focused on saving me money and making life easier I don’t have health insurance at the moment and they improved my security for my health with the supplementary healthcare for emergency visits which is amazing, Everything was done fast, And the woman I was talking to was quite kind and great at her job"

"Hometown feel from an agent and staff that care about you, your family and your needs from the nation's leading insurance company! Make sure to check them out for ALL of your needs - auto, home, life, and MORE! You just might get to see their resident mascot, Rokko, too!"

"I want to thank Terri with state farm she was so helpful with helping my mom and me with every question I had and more then willing to help us understand everything... thanks again for Terri that works at the john schragg state farm location in three rivers mi . 49093... thanks again for your service and help ..."

"Number 1 in the insurance business."

"In my time of need whether it is my car or my home, they have always been good about helping me and covering my losses. The office staff is friendly and helpful. I highly recommend State Farm insurance."

"I have been with state farm for years. I feel totally secure w state farm. Peace of mind is so important to me. John and Terri and everyone at the three rivers office are great. Terri and I went to school together. State farm is like family. All my insurance needs are met at state farm. Great people."

"Kristin and Sydney deserve a thousand stars.! They are knowledgeable and caring and with insurance being so high in Michigan, their positive attitudes and mindfulness go a Very long way.!! Both a breath of fresh air to say the least. Thank you ladies keep up the good work!"

"Wonderful experience with Stste farm office of John Schragg. He straightened out an error and was pleasant as well as professional. Highly recommended ✨️"

"John gives great individualized insurance advice. He responded quickly to our questions. We were able to get better coverage on our home and auto policies for less money than using an online company."

"They tell me that my home is worth more than twice its actual value. Apparently their computer systems are intentionally rigged in order to overcharge their customers. When opposing this attempt to overvalue my property, the agent's attitude in response now leaves me considering other insurance companies."

"Sidney is seriously the best ever! I was paying $500 a month for car insurance alone through a different company and Sidney got me car, life, and renters insurance for wayyyyy less than $500 a month in less than a day !"

"Great insurance agency to work with. Kristy is amazing!"