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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Caren Ray

October 21, 2023

5  out of  5 rating by Caren Ray
"John gives great individualized insurance advice. He responded quickly to our questions. We were able to get better coverage on our home and auto policies for less money than using an online company."

Nelson Storms

September 7, 2023

3  out of  5 rating by Nelson Storms
"They tell me that my home is worth more than twice its actual value. Apparently their computer systems are intentionally rigged in order to overcharge their customers. When opposing this attempt to overvalue my property, the agent's attitude in response now leaves me considering other insurance companies."

rheanna jordan

September 1, 2023

5  out of  5 rating by rheanna jordan
"Sidney is seriously the best ever! I was paying $500 a month for car insurance alone through a different company and Sidney got me car, life, and renters insurance for wayyyyy less than $500 a month in less than a day !"

William Medsker

August 25, 2023

5  out of  5 rating by William Medsker
"Great insurance agency to work with. Kristy is amazing!"

justin conroy

August 11, 2023

5  out of  5 rating by justin conroy
"Kristy Shimer goes above and beyond for us every time we need something. We really appreciate you and all you do. Thank you for always doing a great job!!"

Timothy Murphy

August 10, 2023

5  out of  5 rating by Timothy Murphy
"State Farm is a wonderful insurance for me and my wife. I also have them for catastrophic insurance on my house. I love these people at this particular office because they’re so kind and they’ve worked with me. They are very quick and helpful too. If you need a document it’s within one minute you’ll get it. They are on it and always offer the best deal. I give them a five star rating out of five stars and they give their personalities a 10 star rating out of 10 stars. Basically I give them 10 stars out of 10 stars. Thank you for so much State Farm I’ve been with you several years now I’m very happy, sincerely ,Tim and Kimmy Murphy."

Shelby Macaw

August 7, 2023

5  out of  5 rating by Shelby Macaw
"This insurance company has been very supportive and giving. Love you guys to no end. Keep doing what your doing."

Antonette Guillen

August 7, 2023

5  out of  5 rating by Antonette Guillen
"Sidney was the best. Very knowledgeable, friendly and you could hear in her voice she loves her job. Maybe a raise in the near future."


August 1, 2023

5  out of  5 rating by M M II
"I recently switched my auto insurance from Esurance to the John Shragg agency of State Farm Insurance. I spoke with Terri from the first time I called and she was so helpful and polite, she worked with me to get me a much better price than Esurance. I will be staying with this insurance company for a long time. Thank you Terri for all your help."

Josh Dresser

August 1, 2023

5  out of  5 rating by Josh Dresser
"Kristy is the best!! She's always finding the best rates for me and is super helpful when I need it, on the fly!"

Meg M

July 23, 2023

5  out of  5 rating by Meg M
"I received the best customer service and great rates on all my insurance needs. Thank you Terri"

Shannon Frost

July 21, 2023

5  out of  5 rating by Shannon Frost
"Sydney and team we’re very helpful, understanding and willing to meet all of my needs plus more."

Chris Carpenter

July 11, 2023

5  out of  5 rating by Chris Carpenter
"The team is always friendly and knowledgeable!"


June 23, 2023

5  out of  5 rating by Mike
"Sidney rains-pratt was very helpful and answered every question would recommend this agency"

Shelby Rains

June 17, 2023

5  out of  5 rating by Shelby Rains
"Sidney is an absolute delight to work with! 100/10 recommend!"

Elizabeth Denman

June 12, 2023

5  out of  5 rating by Elizabeth Denman
"Wonderful staff (Sidney especially) who knows their stuff! Friendly & helpful, as well as, one of the cutest office dogs!"

Austin Morris

June 12, 2023

5  out of  5 rating by Austin Morris
"Definitely recommend John's office. Sidney has been so helpful and knowledgeable with any questions I have. Great rates and great customer service!"

Buddy Denman

June 12, 2023

5  out of  5 rating by Buddy Denman
"John’s Office is absolutely great! Sidney is top notch and hands down the best!"

John Rexford

June 3, 2023

5  out of  5 rating by John Rexford
"Excellent service, Sidney Rains-Pratt mad ot quick and east. Thanks would definitely recommend!"

Paige Morgan

May 26, 2023

5  out of  5 rating by Paige Morgan
"Great place for first time getting insurance they got my insurance 30$ cheaper than the quote and cheaper than most places definitely recommend going to see Sidney to get insurance!"

Austin Baker

March 22, 2023

5  out of  5 rating by Austin Baker
"I would recommend going to John for all your insurance needs! The communication and professionalism I have received has been fantastic. The response time I have received via email and phone have been outstanding as well."

Trisha Chitwood

February 28, 2023

5  out of  5 rating by Trisha Chitwood
"Surprisingly low prices, I was able to get renters, auto and life insurance and paid less then $200 for the bundle for 3 months"

Benjamin Bontrager

February 14, 2023

5  out of  5 rating by Benjamin Bontrager
"Great place that provides a great atmosphere and phenomenal customer service!"

Jedadiah Haines

February 14, 2023

1  out of  5 rating by Jedadiah Haines
"Not a very good person doesn't care abut some of his customers he just like all the rest of the insurance ppl in michigan only care about money and wen it time to put a claim in he we drag it out so long and liy just so they don't pay even tho u pay ur bills there are way better ppl out here Call progressive u thank me later"

Tina Rollins

February 6, 2023

5  out of  5 rating by Tina Rollins
"We needed help with State Farm related business. Our State Farm Agent is approx 30 min from us. John Schragg and staff here in town were happy to help us out."