Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Austin Baker

March 22, 2023

5  out of  5 rating by Austin Baker
"I would recommend going to John for all your insurance needs! The communication and professionalism I have received has been fantastic. The response time I have received via email and phone have been outstanding as well."

Trisha Chitwood

February 28, 2023

5  out of  5 rating by Trisha Chitwood
"Surprisingly low prices, I was able to get renters, auto and life insurance and paid less then $200 for the bundle for 3 months"

Benjamin Bontrager

February 14, 2023

5  out of  5 rating by Benjamin Bontrager
"Great place that provides a great atmosphere and phenomenal customer service!"

Jedadiah Haines

February 14, 2023

1  out of  5 rating by Jedadiah Haines
"Not a very good person doesn't care abut some of his customers he just like all the rest of the insurance ppl in michigan only care about money and wen it time to put a claim in he we drag it out so long and liy just so they don't pay even tho u pay ur bills there are way better ppl out here Call progressive u thank me later"

Tina Rollins

February 6, 2023

5  out of  5 rating by Tina Rollins
"We needed help with State Farm related business. Our State Farm Agent is approx 30 min from us. John Schragg and staff here in town were happy to help us out."

Tuesday “HeavyMetalPrincess” Starks

December 15, 2022

5  out of  5 rating by Tuesday “HeavyMetalPrincess” Starks
"Very cheerful atmosphere!!!! I love visiting with everyone."

Eva Sylvester

December 4, 2022

5  out of  5 rating by Eva Sylvester
"Wonderful people working there who are more than willing to help you."

Brandon Wilkins

November 11, 2022

5  out of  5 rating by Brandon Wilkins
"John's office is without a doubt the BEST insurance office to work with. I have worked with Kristy a majority of the time and she is the best at what she does. Any minor hiccup I may have Kristy is my absolute lifeline and she's always there to help me out. If you're deciding which company/office for your insurance needs, look no further."

William Kairis

November 3, 2022

5  out of  5 rating by William Kairis
"Kristy is a treasure! Don't loose her your business will suffer."

Cyndi Wolf

October 20, 2022

5  out of  5 rating by Cyndi Wolf
"Warm, friendly, and welcoming, as always 😁"

Adam Campbell

September 20, 2022

5  out of  5 rating by Adam Campbell
"Great group of experienced agents, very helpful and always with a smile"

Lisa Coniglio

August 25, 2022

5  out of  5 rating by Lisa Coniglio
"Prompt, professional and proficient. Terri is awesome."

Steve Meyer

August 20, 2022

5  out of  5 rating by Steve Meyer
"Kristy is great to deal with! Really appreciate her being so helpful!"

Lynette Page

August 16, 2022

5  out of  5 rating by Lynette Page
"The staff takes excellent care of their clients. We appreciate their kindness!"

Debi Haynes

August 16, 2022

5  out of  5 rating by Debi Haynes
"Hi my name is deb haynes, my experience at state farm has been fabulous, Terri goes way out of her way to help with anything. She has been in this business for years and I give her beyond 5 stars as she is on top of everything. Keep it up Terri as you r a rising 5 star. Thank u for always helping and doing such a great job."

Tersea Ethell

August 10, 2022

5  out of  5 rating by Tersea Ethell
"John is very helpful and easy to work with . He always makes sure everything is in your best interest! Everybody I have dealt with at state farm has been very helpful !!"

Heather Lockwood

July 15, 2022

5  out of  5 rating by Heather Lockwood
"Would most def. recommend! I had my first accident this year and Kristy walked us step by step with the process of filing a claim and going above and beyond to make sure we were taken care of, and quickly! I also later had a crack in my windshield and she had me all set to have it replaced within mintues! I laways feel like family and they are always quick to answer any questions I have! Will never be going anywhere else for my insurance needs!"

Karma Taylor

June 2, 2022

5  out of  5 rating by Karma Taylor
"I enjoy using this establishment, I know that I can trust them, they are always extremely helpful and wonderful to work with!"

Sue Truckey

June 2, 2022

5  out of  5 rating by Sue Truckey
"Without a doubt, the best insurance agent and support staff in the area. Everyone in the office is knowledgeable, competent, friendly, efficient, and best of all compassionate. My claim was handled quickly; without any problems. The day I found these people, I discovered GOLD."

Steven Shutes

May 27, 2022

5  out of  5 rating by Steven Shutes
"Teri has been great. Very friendly and professional."

Laurie Wilcox

May 27, 2022

5  out of  5 rating by Laurie Wilcox
"In the Three Rivers, Mi office my “go to” person has always been Terri Mcneal for many years. She is also state licensed and if she doesn’t know an answer to a question she will find out. Terri is always professional, courteous, friendly, dependable…need I say more! Never an unpleasant experience with Terri in over 10 years she has helped my family with all our insurance needs! Terri Mcneal definitely gives this office their 5 stars and higher if available!"

Kevin Bushouse

May 27, 2022

5  out of  5 rating by Kevin Bushouse
"I have been a customer for quite sometime, and i will tell you its top notch. Terri has ALWAYS been there to help whenever i run into an issue or problem. John, you have a good staff and a good thing going keep up the good work!"

John Damewood

May 26, 2022

5  out of  5 rating by John Damewood
"Best insurance agency in town. Terri is awesome. Always very helpful, I recommend her to anyone looking for good insurance, and great service."

Will Wardell

May 26, 2022

5  out of  5 rating by Will Wardell
"I’ve been a customer here for years and a former employee. Terry is the absolute best. She goes above and beyond to ensure customer satisfaction."

jordan leedle

May 25, 2022

5  out of  5 rating by jordan leedle
"At this office ask for Terry she will sort out your business in a flash!"