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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erik Williams

October 9, 2024

5  out of  5
rating by Erik Williams
"Kris was super helpful and saved me a great amount by switching me over from Progressive!"
We responded:
"Erik, Kris is wonderful and so glad we could help you out! Thank you for the 5-star review, call us anytime! - John "
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Brittany Hetrick

September 30, 2024

5  out of  5
rating by Brittany Hetrick
"Great, efficient customer service. Helped me get the best rates effortlessly! I highly recommend."
We responded:
"Brittany, thank you so much for the 5-star review. We strive to give the best customer service in Southwest Michigan! Call us anytime! John Schragg your State Farm Agent "
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joeza varela

September 4, 2024

5  out of  5
rating by joeza varela
"What a great service I received from Kris he helped me in many ways how to improve and protect my family at a great price couldn’t ask for a better agent , he took the time to explain and clarify every detail there was."
We responded:
"Joel, thank you for the 5 star review! So glad Kris was able to help you with protecting your family and needs! Give us a call anytime you have questions! John Schragg - Your Local State Farm Agent "
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Linda Waidelich

September 3, 2024

5  out of  5
rating by Linda Waidelich
"I have had State Farm Insurance for years and the agents in our area were not so efficient as John Schragg’s staff at this location. I learned this when I moved to the Three Rivers area. They have been friendly and courteous with any situation that has come up. His staff is top notch and I’ve nothing but good things to say the way that this office has saved me hundreds of dollars and ALWAYS has treated us with such kindness and respect."
We responded:
"Linda, Thank You so much for the wonderful 5 star review! We strive at the office to give everyone the best experience possible. We love doing business locally, come in and visit sometime soon! Call us anytime you need us- John Schragg your local State Farm Agent "
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Louise Furlong

September 3, 2024

5  out of  5
rating by Louise Furlong
"Kris was very helpful in getting a new policy set up with them, after being with my previous insurance company for 16 years.... I was given a much lower rate. He took the time to explain anything I had questions on and look for all discount that could apply."
We responded:
"Louise, thank you so much for the 5 Star review! We love helping people just like you and really appreciate your business! We also think that Kris is wonderful at explaining what you need to know about your insurance! Call us anytime you need us- John Schragg your local State Farm Agent "
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Scott Yarbrough

August 27, 2024

4  out of  5
rating by Scott Yarbrough
"Kristin at John Schrag is my go to whenever I need something done she pulls out all the stops to get me the best rate"
We responded:
"Thanks so much for your 4 Star review, we think Kristin Rocks also! The John Schragg State Farm Team is happy to have you as a Customer. Call us anytime for your insurance needs in the Three Rivers Area! – John Schragg your State Farm Agent "
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Angela Zehr

August 23, 2024

5  out of  5
rating by Angela Zehr
"I havent had insurance before on my own and they are the nicest people and care about you and your circumstances going on in your life. In the initial start of my insurance for my suv the agent even stopped by my apartment to have me sign something. They will go above and beyond to make you feel at ease with this part of your life. Thank you State Farm family."
We responded:
"Angela, Thank You so much for the 5 star review! We love our jobs and protecting people just like you! Please let us know if you ever need anything. John "
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Dj Boggs

July 2, 2024

1  out of  5
rating by Dj Boggs
"Uu"
We responded:
"Hey Donald, I would love to talk with you about this 1 star review. If you feel we did not meet your expectation's please let me know and we will correct it. We strive to do our best when it comes to customer service. John "
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Matt Jacobs

June 12, 2024

5  out of  5
rating by Matt Jacobs
"John and his team are the best! As new homeowners coming from out of state, we connected with John for Vehicle and Home Insurance. It has been one of the best decisions we’ve made. They make things simple and have excellent communication - guiding us through claims, staying in contact along the way, and even just reaching out on occasion to make sure we were happy and have all of our questions answered. I can’t express how thankful we are to have selected John as our agent. 10/10 would recommend to anyone looking for a great agent!"
We responded:
"Matt, it has been a pleasure working with you through your storm claim. We appreciate your business and love helping people! John "
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Wyatt Drumm

May 16, 2024

5  out of  5
rating by Wyatt Drumm
"Honestly amazing I had some insurance problems with my last place, But State Farm was very informative, Focused on saving me money and making life easier I don’t have health insurance at the moment and they improved my security for my health with the supplementary healthcare for emergency visits which is amazing, Everything was done fast, And the woman I was talking to was quite kind and great at her job"
We responded:
"Wyatt, thank you so much for the 5-star review and your business! We love doing business local and protecting people! I will pass on your kind words to Sidney as well! Have a great day ! "
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Heather Schragg

April 20, 2024

5  out of  5
rating by Heather Schragg
"Hometown feel from an agent and staff that care about you, your family and your needs from the nation's leading insurance company! Make sure to check them out for ALL of your needs - auto, home, life, and MORE! You just might get to see their resident mascot, Rokko, too!"
We responded:
"Thank you for the lovely review!"
Profile photo of Craig Chapman

Craig Chapman

March 16, 2024

5  out of  5
rating by Craig Chapman
"I want to thank Terri with state farm she was so helpful with helping my mom and me with every question I had and more then willing to help us understand everything... thanks again for Terri that works at the john schragg state farm location in three rivers mi . 49093... thanks again for your service and help ..."
We responded:
"Craig, thanks for doing business with us and the positive words about Terri! We are thankful for customers like you! John @ State Farm "
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Polash Pandey

March 4, 2024

5  out of  5
rating by Polash Pandey
"Number 1 in the insurance business."
We responded:
"Thanks Polash!!!!! We appreciate your business, hope you enjoy some of this great weather today!!!!!!!!!!! John"
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Marie Koole

February 6, 2024

5  out of  5
rating by Marie Koole
"In my time of need whether it is my car or my home, they have always been good about helping me and covering my losses. The office staff is friendly and helpful. I highly recommend State Farm insurance."
We responded:
"Marie, thank you for the wonderful 5-star review! We appreciate your business @ John Schragg's State Farm and look forward to helping you in the future! "
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Melinda Hemenway

January 11, 2024

5  out of  5
rating by Melinda Hemenway
"I have been with state farm for years. I feel totally secure w state farm. Peace of mind is so important to me. John and Terri and everyone at the three rivers office are great. Terri and I went to school together. State farm is like family. All my insurance needs are met at state farm. Great people."
We responded:
"Melinda, Thanks for the 5 Star and Great comments! Your customer experience is the most important thing we can provide! Give us a call if you ever need anything! John "
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Chante Washington

January 2, 2024

5  out of  5
rating by Chante Washington
"Kristin and Sydney deserve a thousand stars.! They are knowledgeable and caring and with insurance being so high in Michigan, their positive attitudes and mindfulness go a Very long way.!! Both a breath of fresh air to say the least. Thank you ladies keep up the good work!"
We responded:
"Chante, Thank you for your Great review! We strive at the John Schragg State Farm Office to provide the best customer service in West Michigan. Call us anytime for your insurance needs!"
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Ginger

November 29, 2023

5  out of  5
rating by Ginger
"Wonderful experience with Stste farm office of John Schragg. He straightened out an error and was pleasant as well as professional. Highly recommended ✨️"
We responded:
"Ginger, thank you for the 5 star review it was great speaking with you! We strive at the John Schragg State Farm Office to provide the best customer service in West Michigan. Call us anytime for your insurance needs! "
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Caren Ray

October 21, 2023

5  out of  5
rating by Caren Ray
"John gives great individualized insurance advice. He responded quickly to our questions. We were able to get better coverage on our home and auto policies for less money than using an online company."
We responded:
"Thank you for your Great review! We strive at the John Schragg State Farm Office to provide the best customer service in West Michigan. Call us anytime for your insurance needs! – John Schragg your State Farm Agent "
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Nelson Storms

September 7, 2023

3  out of  5
rating by Nelson Storms
"They tell me that my home is worth more than twice its actual value. Apparently their computer systems are intentionally rigged in order to overcharge their customers. When opposing this attempt to overvalue my property, the agent's attitude in response now leaves me considering other insurance companies."
We responded:
"Nelson, the cost of your insurance is based on the cost to re-build your home. I would gladly speak you more about this just stop in and see me. I spent many years as a Fire Claims Representative and can walk you through what would happen if a catastrophic event such as a fire were to happen. In today's world of increasing labor and material prices we try to insure you for what it would take get you back in your home. John "
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rheanna jordan

September 1, 2023

5  out of  5
rating by rheanna jordan
"Sidney is seriously the best ever! I was paying $500 a month for car insurance alone through a different company and Sidney got me car, life, and renters insurance for wayyyyy less than $500 a month in less than a day !"
We responded:
"Thanks so much for your 5 Star review! Sidney Rocks!!!!! We are happy to have oyu as a csutomer. Call us anytime for your insurance needs! – John Schragg your State Farm Agent "
Profile photo of William Medsker

William Medsker

August 25, 2023

5  out of  5
rating by William Medsker
"Great insurance agency to work with. Kristy is amazing!"
We responded:
"Hi William. Thank you for the five stars. It’s great working with you, and I’m happy to hear Kristy was able to help you out. We take pride in providing excellent insurance services to all our customers. If there’s anything else you need from our office, please give us a call. Thanks! – John "
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justin conroy

August 11, 2023

5  out of  5
rating by justin conroy
"Kristy Shimer goes above and beyond for us every time we need something. We really appreciate you and all you do. Thank you for always doing a great job!!"
We responded:
"Justin, thanks for the 5star review, we think Kristy is great as well! Our office loves providing Excellent Customer Service in SouthWest Michigan! Call us any time to help you with your Auto Fire and Life insurance needs. – John Schragg your State Farm Agent "
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Timothy Murphy

August 10, 2023

5  out of  5
rating by Timothy Murphy
"State Farm is a wonderful insurance for me and my wife. I also have them for catastrophic insurance on my house. I love these people at this particular office because they’re so kind and they’ve worked with me. They are very quick and helpful too. If you need a document it’s within one minute you’ll get it. They are on it and always offer the best deal. I give them a five star rating out of five stars and they give their personalities a 10 star rating out of 10 stars. Basically I give them 10 stars out of 10 stars. Thank you for so much State Farm I’ve been with you several years now I’m very happy, sincerely ,Tim and Kimmy Murphy."
We responded:
"Tim, Thank You for one the best reviews we have ever received! The team at the John Schragg State Farm Office strives to provide the best customer service in West Michigan. Call us anytime for your insurance needs! – John Schragg your State Farm Agent "
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Shelby Macaw

August 7, 2023

5  out of  5
rating by Shelby Macaw
"This insurance company has been very supportive and giving. Love you guys to no end. Keep doing what your doing."
We responded:
"Thank you for your Great review! We strive at the John Schragg State Farm Office to provide the best customer service in this area and love being a good neighbor in Three Rivers! – John Schragg your State Farm Agent "
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Antonette Guillen

August 7, 2023

5  out of  5
rating by Antonette Guillen
"Sidney was the best. Very knowledgeable, friendly and you could hear in her voice she loves her job. Maybe a raise in the near future."
We responded:
"Thanks so much for your 5 Star review and kind words about Sidney we also think she is great! The John Schragg State Farm Team is happy to have you as a customer."